MacVector Support

Forums

Visit our forums where you can discuss MacVector-related issues with our staff and other users.

Screencasts

Short videos with tips, techniques and useful information on using MacVector.

Tutorials and downloads

Tutorials, updated restriction enzyme files, utilities and other useful downloads.

Workshops

We often tour the USA or Europe presenting free workshops on the use of MacVector. While many are private, we do have public workshops that anyone can attend.

Contact us

To communicate with a live human body knowledgable in all technical aspects of MacVector and Assembler, please call or email:

US and worldwide (except Europe)

support@macvector.com

(919) 303-7450

(866) 338-0222

Europe

support@macvector.com

+44 (0) 1223 410 552

Support Home

Click here to get back to the main support page.

Frequently Asked Topics

Here's answers to the most common questions we get asked in Support. Also have a browse through our #101Tips section on our blog.

• Why do I get an error that "The license installed on this computer is too old to run this version of MacVector"?
• Universal Type Identifiers (UTIs) used by MacVector 10.5 and later
• Updating restriction enzyme data using REBASE
• unable to write - 5000 error
• License activation
• Installing KeyServer and network license configuration.
• Using KeyServer on a PC or Linux server
• Saving high resolution graphics in MacVector
• Linearising a plasmid
• How to check a small sequencing project with Align to Folder (PDF)
• Multisite Gateway cloning
• Annotating a sequence in the Editor
• Why is MacVector running in Free mode? I should have a valid license!
• Testing primers in MacVector
• Resetting MacVector's preferences
• General troubleshooting